Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
At Vida Mia Leather, we take pride in offering unique, one-of-a-kind products. As each item is handcrafted with care, all sales are final, and we do not accept returns. We appreciate your understanding and are here to help with any questions you may have about our products!
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
Do you have a physical store?
Currently, we do not have a physical store. However, we do ocasional pop-ups please go look at our calendar page.
2. Payment Questions
What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
Do you offer installment payment options?
Yes, we offer after pay as an option at check out.
3. Shipping Questions
How long does shipping take?
Shipping time varies depending on your location and the shipping method you choose. Please refer to our shipping policy for more details.
How much does shipping cost?
Shipping cost depends on your location and the shipping method you choose. Please refer to our shipping policy for more details.
Do you offer free shipping?
Yes, we offer free shipping on orders above a certain amount. Please refer to our shipping policy for more details.
Do you ship to P.O. boxes?
Yes, we ship to P.O. boxes. Please make sure to provide your complete and accurate shipping address to avoid any delays in delivery.
4. Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing vidamialeather@gmail.com or text 760-457-0705 (whats app)
What are your business hours?
Our business hours are Monday through Friday from 9:00am to 5:00pm EST.
Do you have a physical address?
Currently, we do not have a physical store. However, we do ocasional pop-ups please go look at our calendar page.
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